Corporate Express Europe
Tel. +31 20 651 1111
Fax. +31 20 651 1000
- 1. Who do I call if I have a question about my account?
Your dedicated Account Manager is the person to contact for all your account management needs. Depending on the complexity of your account, you may also be supported by Sales Executives to help you on a daily basis.
For day-to-day order queries, your dedicated Helpdesk team is best suited to respond quickly to issues such as order placement, product selection, order status, pricing questions, checking stock levels, or handling collections, credits and special service requirements.
- 2. What kinds of regular communication with my Account Manager can I expect?
- Your Account Manager will communicate with you regularly about updates to ExpressOrder, new product launches or promotions from suppliers. You can also expect to have regular formal business reviews to discuss all areas of your account.